When Jay called to confirm our appointment and he said between 9-11 I almost panicked…lol I had a business appointment in Farmington Hills at 10:30. He said he would do the best he could and he actually showed up about 10 minutes before 9. I was completely impressed by the fact I mentioned a small part on my existing system and he knew exactly which system I was referring to without even looking at it. That made me feel like he actually knew his business and I felt confident that he knew what he was talking about when he made recommendation for me. I have to completely replace my system and he gave me two quotes and explained why both are very good options and explained the difference (he was even trying to help me save money). Overall, as a single woman homeowner I did not feel that he was trying to pull one over on me or talk down to me, he was very professional.
James was great! Knew his job and was very pleasant.
Very helpful. Took the time to explain to me how the whole system works.
Prompt service and knowledgeable repairman.
Great service and detailed info. Thanks again!
Easy to make appointments, arrive on time.
Service with going in and picking up salt or having it delivered has always been friendly and professional as well as anything needing done with my RO system. I have never not been 100% satisfied in the twelve years of doing business of this company.
The delivery man was very courteous and completed the delivery by pouring two of the bags straight into our softener retention basin.
Had nothing but great service from Advanced Water!
Very happy with the service and the representative!